Returns & Exchanges

At 420Streetwear.com, we want you to be happy with your purchase. If you’re not completely satisfied, we’re here to help.

Please read the following policy before requesting a return or exchange.

Return Eligibility

We accept returns within 30 days of the date your order is delivered.

To qualify for a return, items must:

  • Be unused and unworn
  • Be in their original condition
  • Include all original tags and packaging
  • Be free from stains, odours, pet hair, or damage
  • Include proof of purchase or your order number

Returns that do not meet these requirements may be refused.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Clearance or Final Sale items
  • Gift cards
  • Digital products or downloadable content
  • Customized or personalized products
  • Items that have been worn, washed, altered, or damaged after delivery
  • Products marked as non-returnable on the product page

Exchanges

If you require a different size or receive a damaged or defective item, please contact us within 7 days of receiving your order.

Exchanges are subject to product availability.

If the requested size or item is unavailable, we may offer a refund or store credit.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the product
  • Photographs of the packaging (if applicable)

We will review your request and work with you to resolve the issue as quickly as possible.

How to Start a Return

To request a return, please contact us before sending your item back.

Please include:

  • Your order number
  • Your name
  • The reason for the return

Return requests may be sent to:

Email: info@420streetwear.com 

Once your return is approved, we will provide return instructions.

Please do not return merchandise without contacting us first.

Return Shipping

Unless the return is the result of our error or a defective product, customers are responsible for return shipping costs.

Original shipping charges are non-refundable.

We recommend using a trackable shipping service for all returns, especially for higher-value orders.

420Streetwear.com is not responsible for returned packages lost during transit.

Refunds

Once your return has been received and inspected, we will notify you by email regarding the status of your refund.

If approved, your refund will be issued to your original method of payment.

Please allow approximately 5–10 business days for your financial institution to process the refund after it has been issued.

Processing times may vary depending on your payment provider.

Late or Missing Refunds

If you have not received your refund after receiving confirmation from us:

  1. Check your bank account.
  2. Contact your credit card provider.
  3. Contact your bank, as processing times may vary.

If you still have not received your refund, please contact us and we will gladly assist you.

Order Cancellations

Orders may be cancelled before they have entered processing.

Once an order has been processed or shipped, it cannot be cancelled.

If you need to make changes to your order, please contact us as soon as possible.

Refused or Undeliverable Shipments

Orders returned due to:

  • Incorrect shipping information
  • Refused delivery
  • Failure to collect the package

may be subject to additional shipping charges before being resent.

Original shipping charges are non-refundable.

Sale Items

Items marked as Final Sale or Clearance are not eligible for return or exchange unless they arrive damaged or defective.

Consumer Rights

Nothing in this Refunds & Returns Policy limits any rights you may have under applicable Canadian consumer protection laws.

Contact Us

If you have any questions regarding returns, exchanges, or refunds, please contact us.

420Streetwear.com

Email: info@420streetwear.com